​We ask that for the safety of the animals and visitors, guests abide by our rules and safety guidelines. The WPZoo reserves the right to deny admission or require a person already admitted to leave Zoo grounds without a refund if we consider that the circumstances so require. Please be respectful of the grounds, animals, staff, and other visitors.

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Prohibited Items

The following items are not permitted: Balloons, plastic straws, bicycles, skateboards, other skating equipment (including hoverboards), laser pointers, coolers, balls, radios, glass bottles or cups, etc.

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No Smoking or Vaping

For the health of our guests, staff, and animals, Nashville Zoo is a smoke-free environment. Visitors are required to extinguish all smoking materials, including e-cigarettes, before entering the Zoo grounds.

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Area Closing Information

The Zoo is a living collection. Due to weather, animal health checks, periodic maintenance, or other reasons, some attractions, exhibits, or experiences, may not be open.  Thank you for helping us be expert caretakers.

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Photography

You are welcome to take photos and/or videos for personal use only; commercial or staged photography requires prior written permission from the Zoo. On occasion, we will photograph or take videos of visitors for educational or promotional purposes. Entry to the Zoo grants permission for the use of these images. See below information

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When taking photos/videos guests are not permitted to cross barriers or use devices, such as monopods or tripods, to do so.

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Drones are strictly prohibited from flying over the Zoo grounds for the safety of the animals and our staff. 

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Weapons Policy

No firearms, knives, or other weapons are permitted on Zoo property. 

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Sorry No Outside Animals Permitted ​Into The Zoo

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We do not allow any outside pets or service animals into the zoo for the safety of our animals and yours.

 

At our facility you are at a very close proximity to the animals which in some cases is less than 6 feet away. For this reason, service dogs can not safely be permitted in the Zoo, because the presence of your dog can alter the animals natural behaviors and cause them undue stress which fundamentally alters the business.

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Although service dogs are thoroughly trained, their presence and scent trigger adverse reactions from our exotic animals

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The WPZoo is committed to excellence in serving all customers including those with disabilities. We offer discounted rates to individuals with disabilities as well their support staff.  

 

More info can be found here about the ADA exemption regulations:     https://www.ada.gov/regs2010/service_animal_qa.htm

 

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Respect The Animals

Please treat the Zoo’s animals with respect and remember that you are a visitor in their home.  Animals are easier to see in a calm environment, so please do not yell at them, chase fence lines, or bang on enclosures. 

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No animals, including our free-roaming peafowl, are to be harmed, harassed or chased. Also, animals, plants, or other materials such as eggs, plants, hair, horns, feathers, etc. may not be removed from the zoo grounds.

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Feeding animals is prohibited throughout the Zoo except in approved areas with the specialized provided feeds! This is to ensure the health and safety of the animals. If you see a guest feeding an animal, please contact a Zoo Team Member.

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Do Not Throw Objects

Foreign objects like coins, rocks, straws, or any plastics can injure and even kill animals.

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No Outside Food

We do not allow any outside coolers, food or alcoholic beverages on Zoo grounds.  Guests appearing to be under the influence of alcohol will be asked to leave the premises.

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Please note that all of our animals’ diets include specific foods and anything not a part of that diet may be harmful, even if it seems like they could eat it. Feeding of the animals is allowed for the goat yard and aviary area, but it must be done with the food that is provided by the Zoo. 

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Wash your hands after touching animals at the Zoo, especially before eating.

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No Drones

To ensure the safety of our animals and the enjoyment of all guests, WPZoo prohibits the operation or use of any unmanned aerial vehicle on, from, or above the Zoo's property without written consent from the Zoo. This includes all UAVs, also commonly known as “drones,” regardless of their size, weight or purpose.

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Wear Proper Attire At All Times

Keep your shirt and shoes on while walking around the Zoo! We suggest wearing comfortable shoes due to our uneven terrain, we don’t even suggest flip-flops.

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Children Must be Supervised at All Times

Children must be supervised at all times while in all areas of the Zoo, including the Safari Train, Wings of Wonder exhibit, and the Treehouse Gift Shop.   

 

Students must stay with their assigned leader at all times. There must be one adult chaperone for every ten children.                                                      

Do Not Run in the Zoo

The Zoo is located on a hill so for your safety, please do not run.

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Never Cross Any Fence or Barrier Within the Zoo

Rails, moats, rocks, fencing, and other barriers between you and the animals are there to protect both you and the animals from harm. Please do not lift children over rails, let them play on rocks, rest them on railings, or stick fingers or arms through fences. Do not enter non-public areas.

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Code of Conduct 

Disrespectful behavior, such as vulgarity, loitering, intoxication, theft, and all other actions that negatively impact our guests will not be tolerated and may result in ejection from the park without a refund. The Zoo reserves the right to deny admission or cancel any membership if the bearer violates park safety and security rules.

We ask that visitors stay on paved, public walkways, except for in picnic areas. If you see a guest walking off walkways, standing or climbing on exhibit barriers, shouting at or teasing animals, throwing objects into exhibits, or littering the Zoo grounds, please contact a Zoo staff member.

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If you ever see a person in immediate danger, contact a Zoo Team Member immediately. DO NOT TAKE RISKS IN ANIMAL EXHIBITS. Never attempt a rescue when dangerous animals are involved. Keep your eye on the person and call for assistance. Please do not call 911 as the Zoo Staff are onsite and trained to provide critical information to emergency personnel. 

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We cannot allow activities that disturb the ambiance that the public expects of the Zoo. Therefore, we reserve the right to refuse admittance or to ask people to leave the park if their behavior is disruptive to the other guests or to the operation of the Zoo. Such behavior includes, but is not limited to the following:​

• Intoxicated guests

• Improperly dressed guests: The Zoo is a family-friendly location and we ask all guests to wear a shirt, pants/shorts/skirt, and shoes at all times. In addition, guests should not wear any clothing with offensive or vulgar words and/or phrases printed on it.

• Guests involved in altercations with other guests and staff.

• Guests abusing animals and/or climbing into animal containment areas.

• Guests committing a crime such as shoplifting, theft, etc.

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Photo Policy

In consideration of entering the Washington Park Zoo, visitors (individually and on behalf of their minor dependents, as the case may be): (1) agree that they may be filmed, videotaped, and/or photographed, without notice, by or on behalf of the Zoo/City; (2) give the Zoo permission to use such film(s), video(s), photograph(s), and/or likenesses, whether in original form or edited, for any purpose, such as marketing and advertising, in any media, now known or hereinafter developed, worldwide, indefinitely, without notice or compensation, and with or without associating a visitor's name thereto; and (3) acknowledge that the Zoo shall own all rights, title, and interests in these film(s), video(s), and photograph(s), and in all materials incorporating the same. If any portion of this paragraph is deemed to be void, the parties agree to modify it such that it is enforceable to the closest effect allowed under law to its original form. If such a provision cannot be modified, it is severable and the remaining portion(s) will remain in full effect.

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Your cooperation with these rules is appreciated.